home page booking info training program
search
 


     

Communication Across Cultures print version | course feedback

 
This course develops an understanding of culture and its influence on communication. Through identifying aspects of their own culture, participants will be able to compare and contrast these with aspects and values of other cultures.  
     


this course is only available in house 		   
     
Notes:    




Course Outline

    
  • To raise awareness of culture and its influences on communication
    
  • To enable participants to identify aspects of their own culture
  • To compare and contrast aspects and values of other cultures
    

Agenda

    
Day 1    
     
Times Session Content Methods
 

 

  
9.30 Introductions and climate setting  
10.00 Cultural Luggage:
What are some aspects of your culture?
Cultural questionnaire
 Large group exercise
Pairs work
11.15 Break  
11.30 Values and Cultural Dimensions:
What do we mean by values?
Comparing different cultural customs
Understanding how values guide our behaviour		 Presentation and
group discussion
12.45 Lunch  
1.45 Learning About Other Cultures:
Tools to understand other cultures
Non-verbal behaviour
Bargaining Game		 Presentation
Group exercise
3.00 Break  
3.15 The Iceberg Concept of Culture:
Aspects of culture of which we are not conscious.
Being White - video
 Small groups
Video - group discussion
4.30 Close  
    
     
DANOS Units -