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| Have you recently assumed responsibility for managing others? Plan practical ways to balance the demands of the task, the process of getting work done, and the needs of your team. Reflect on the type of leader you want to be and receive individual feedback on your management style by completing two questionnaires, the KAI and Leadership Style Inventory. |
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Duration: This is a two day course
Tutor(s): Rob Sheffield.
Dates:
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| 17/11/2010 and 18/11/2010 |
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| Notes: |
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Course Outline |
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This course aims to:
- Provide practical ways to balance the demands of management tasks, the process of getting work done, and the needs of your team members
- Reflect on the type of leader you want to be
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By the end of the course participants will have had opportunities to:
- Distinguish between task, process and people issues and understand the skills involved in managing each
- Understand how their preferred management styles influence their team's working climate
- Learn creative thinking techniques for generating many ideas in a short time
- Practise the coaching and feedback skills needed for developing people's potential
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Agenda |
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Day One
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Times |
Session Content |
Methods |
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9.30 |
Welcome, objectives, agenda and brief introductions |
Group discussion |
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9.50 |
What do you want from this event? |
Individual work |
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10.30 |
Team working exercise |
Teams of 5-8 |
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10.50 |
Balancing the management of task, process and team. |
Input from trainer |
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11.15 |
Break |
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11.30 |
Emotional intelligence and leaders we’ve known |
Input and group discussion |
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12.30 |
Lunch |
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13.15 |
Emotional intelligence: empathy and coaching |
Video & group discussion |
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14.00 |
Management style and how it affects climate at work |
Inventory & feedback |
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15.15 |
Break |
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15.30 |
3-stage problem solving process:
Stage 1 – exploring the problem |
Individual and small group work |
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16.10 |
KAI inventory |
Individual completes the inventory |
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16.25 |
Reflection on learning from Day 1 and agree Day 2 |
Individual task & group |
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16.30 |
Close |
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Day Two
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Times |
Session Content |
Methods |
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09.30 |
Review of yesterday |
Group |
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09.45 |
Tuckmann – stages of team development |
Input from trainer and group discussion |
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10.15 |
KAI - Personal strengths inventory, and reflection on implications for managing others. |
Input from trainer, individual + feedback. |
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11.00 |
Break |
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11.15 |
Problem solving. Stage 2 – generating ideas |
Small groups |
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12.15 |
Coaching model - GROW |
Input from trainer |
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12.30 |
Lunch |
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13.15 |
Skills practice: coaching others |
Practice in trios |
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15.00 |
Skills practice: giving and receiving feedback |
Practice in pairs |
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16.00 |
Action planning: stage 3 – planning for implementation |
Individual work |
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16.15 |
Closing round. Evaluation forms. |
Group |
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16.30 |
Close |
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| DANOS Units - M&L B6, C4, D7 |
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