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| This course aims to increase confidence, understanding and skills in helping adults and young people in one to one situations. It is suitable for anyone who provides formal or informal direct support to individuals. Participants practice key listening skills, develop practical interventions and explore issues arising in one to one work. |
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this course is only available in house |
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| Notes: |
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Course Outline |
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| This course aims to increase confidence, understanding and skills in helping people in one-to-one situations. |
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| To identify some key listening skills and qualities
To develop and practice listening skills, eg: reflecting, summarising, use of questions
To explore the role that body language plays in communicating
To explore issues in one-to-one work with young people and adults |
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Agenda |
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| Day 1 |
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| Times |
Session Content |
Methods |
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| 9.30 |
Introductions - Climate Setting
Exploration of participant expectations and setting a group agreement
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Presentation, whole group and small group exercise. |
| 10.00 |
Session One:
Skills and qualities involved in helping people
Reflecting on personal experiences
Identifying different types of one-to-one work
Giving feedback
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Individual reflection, pairs exercise, input,
whole group activity. |
| 11.15 |
Break |
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| 11.30 |
Session Two:
Group facilitation task (1)
Planning and practice |
Input, small group and whole group activities.
Feedback.
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| 1.00 |
Lunch |
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| 2.00 |
Session Two:
Introduction to the Egan model of counselling
Reflecting and Summarising
Skills practice
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Input, small group activities and pairs exercise |
| 3.00 |
Break |
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| 3.15 |
Session Four:
Use of questions in one-to-one work
Skills practice
Impact of work setting on one-to-one work
Review
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Small and whole group activity, input, individual and group reflection |
| 4.30 |
Close |
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| DANOS Units - |
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