This course looks at approaches to line managing staff; the parameter and purposes of supervision; templates for recording supervision; an integrated 'model' and an overview of theoretical frameworks. The course provides space to develop practice around complex issues such as making appropriate interventions and challenging effectively.

Aims:

• to equip participants with the knowledge to develop a systematic approach to effective supervision
• to offer an introduction to theoretical frameworks that will underpin practice
• to further develop participants’ skills and confidence to deliver effective supervision

Objectives:

• to explore participant’s knowledge, experience and attitude to supervision, both personal and organisational.
• to gain an integrated approach to the content of supervision
• to agree some basic principles in delivering effective supervision
• to create a checklist of items that should be included on a supervision agenda
• to consider the range of skills, qualities and roles involved in supervision
• to explore and practice ideas to improve effective challenging and intervention in situations that arise within supervision sessions
• to be introduced to a range of theoretical frameworks

Day 1

Times	Session Content	Methods
9.30	Introductions, Domestics, Course Outline, Group Learning Agreement	Group
10.10	Experiences and Expectations.	Pairs/Feedback
10.30	What is Supervision?	Group discussion
10.45	Three approaches to supervision	Small & whole group work
11.30	Break
11.45	Back to Basics – ‘best practice’ in supervision Developing an agenda & preparing for supervision Case Study – dealing with a non-performing worker	Small group work
1.00	Lunch
1.45	Skills and qualities required for supervision	Pairs/Threes
2.30	Roles and functions of the supervision session	Small group work
3.15	Break
3.30	Self assessment exercise (homework) Review Day 1 and agree Day 2	Individual task Group