|
9.45
10:15
10:45 |
The first time ever I saw your face. What was I thinking?
Observational assessments, prejudices and assumptions
How we engage successfully with people.
What skills and qualities do we need? Active listening skills.
Initial screening
What are the key things we need to know about when we first start working with drug and alcohol users? What is our role? |
Exercise in pairs on initial judgements
Thoughtstorm and reflection on your own experiences. Practice in pairs.
Exercise in small groups |
|
11.20
12:30 |
The Golden Rules of delivering triage and full assessments
How do you make an assessment useful for a service user?
How do you make an assessment important for the agency?
Finding the way. The routes through treatment.
Care Plans, Goals, Pathways and Referrals |
Presentation
Case study / role play
Small group work |
|
2.00
2:45 |
Measuring risk or safety?
What is risk? Reflecting on risk in life and in work.
Assessing complex needs
It’s the little things that make the difference
Retaining clients in the process |
Presentation & group work
Presentation |