How do you communicate with confidence and present yourself effectively? Find out the essential elements of these skills, develop your own approach and pick up tips to improve your practice. The course will help you to develop skills in speaking clearly and confidently at meetings and conferences, during discussions and when facilitating others.

Course objectives:

Time	Session content	Methods
9.30	Introductions and climate setting Experiences and expectations	Input Pairs Whole group
10.00	Challenges and difficulties What is it to speak with confidence? Commonly experienced fears and stresses Unpicking the threads	Input Small group exercises
10.45	Break
11.00	Hear me now Ingredients and techniques for speaking with confidence What’s my point and how do I say it? Changing the internal record	Input Pairs Group exercise
12.30	Lunch
1.30	Presenting, discussing and facilitating Speaking in groups Challenging and questioning Encouraging and managing contributions	Input Small groups Group exercise
2.45	Break
3.00	Catching confidence Status Non verbal messages Internal record	Input Whole group exercise
4.15	Evaluation and close	Individual and whole group