Professional boundaries

Date(s): 20 October 2026

Times: 9.15 registration for 9.30 - 12.30

Delivery: Online over Zoom

Course overview:

Clarify professional boundaries for staff to work effectively and safely with vulnerable people maintaining a positive and friendly working relationship at a professional distance.

Discuss the importance of boundaries for service users, staff and organisations; identify where boundaries become blurred or violated; evaluate specific risks associated with social media; and learn essential strategies to maintain a healthy balance between personal and professional life.

Aim(s):

To equip staff with the knowledge and confidence to work safely and effectively with vulnerable people, maintaining a positive, friendly working relationship at a professional distance.

Objectives:

By the end of the course participants will have had opportunities to:

Identify what is meant by professional boundaries
Understand why they are important for service users, staff and organisations
Maintain a healthy balance between personal and professional life including use of social media
Identify where boundaries may become blurred or violated
Know where to go if they need help

Maximum group size: 12

120.00 +VAT

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Your trainer(s)

Clare Lucas

Clare’s background is in homelessness, housing advice and working with young people. Since 2002 she has been delivering training in a range of settings to service providers and local authorities covering professional boundaries, lone working and since 2014 adult safeguarding.

Her courses are practical using real and relevant examples and attempt to cut through the sometimes complex and confusing legal frameworks and jargon that can beset effective work.

What people say

"Learning about different perspectives and blurring boundaries. I enjoyed how interventive it was and the pace of the training. It was a very comfortable learning environment."

Customer Support Worker, October 2024

"Learning to set clear boundaries before building upon a professional relationship. Using tools, such as contracts and policies in order to reinforce these boundaries. Really good would recommend to the team."

Adult Social Carer, January 2021

"Created a really nice atmosphere and 'feel' in the group - everyone clearly felt at ease to talk and to share. Thank you very much Clare and the Training Exchange."

Homelessness Support Worker, October 2020

"All of it was useful. To assess boundaries and the traffic light system. Clare was very knowledgeable and allowed us to have open conversations."

Course participant, February 2025

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